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DTSTART:20170817T220000Z
DTEND:20170818T000000Z
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SUMMARY:Customer Service\, Going Beyond the Basics
DESCRIPTION:In this NEW workshop the attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service. \n\n \n\nIf we do not take care of our customers - \n\nsomeone else will!!\n\n \n\nThis informative workshop will focus on:\n\n	This philosophy should focus on delivering an experience to each customer consistently\, keeping the promise of the brand\n\n \n\n\n	The operational processes & procedures of an organization and show it is imperative to have an unwavering corporate culture that is Customer Service driven\, the Golden Rule\n\n \n\nThis workshop is being presented by Wendy Sellers\, Managing Partner of BlackRain Partners. BlackRain focuses on organizational health (people\, processes and profit) to develop and implement a strategic plan for sustainable revenue growth.  Wendy is an HR specialist\, with several years' experience in Human Resources.
X-ALT-DESC;FMTTYPE=text/html:<strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">In this NEW workshop the attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service. </span></span></span></strong><br />\n&nbsp\;<br />\n<strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">If we do not take care of our customers - </span></span></span></strong><br />\n<strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">someone else will!!</span></span></span></strong><br />\n&nbsp\;<br />\n<strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">This informative workshop will focus on:</span></span></span></strong>\n<ul>\n	<li><strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">This philosophy should focus on delivering an experience to each customer consistently\, keeping the promise of the brand</span></span></span></strong></li>\n</ul>\n&nbsp\;\n\n<ul>\n	<li><strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">The operational processes &amp\; procedures of an organization and show it is imperative to have an unwavering corporate culture that is Customer Service driven\, the Golden Rule</span></span></span></strong></li>\n</ul>\n&nbsp\;<br />\n<strong><span style="font-size:13pt"><span style="font-family:arial\,sans-serif"><span style="color:black">This workshop is being presented by Wendy Sellers\, Managing Partner of BlackRain Partners. BlackRain focuses on organizational health (people\, processes and profit) to develop and implement a strategic plan for sustainable revenue growth.&nbsp\; Wendy is an HR specialist\, with several years&rsquo\; experience in Human Resources.</span></span></span></strong><br />\n&nbsp\;
LOCATION:Daytona State College 1200 W. International Speedway Blvd UCF Bldg. 150\, Room 100 Daytona Beach\, FL 32114
UID:e.2974.4068
SEQUENCE:3
DTSTAMP:20260525T224539Z
URL:https://business.ormondchamber.com/events/details/customer-service-going-beyond-the-basics-4068
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