In this NEW workshop the attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service.
If we do not take care of our customers -
someone else will!!
This informative workshop will focus on:
- This philosophy should focus on delivering an experience to each customer consistently, keeping the promise of the brand
- The operational processes & procedures of an organization and show it is imperative to have an unwavering corporate culture that is Customer Service driven, the Golden Rule
This workshop is being presented by Wendy Sellers, Managing Partner of BlackRain Partners. BlackRain focuses on organizational health (people, processes and profit) to develop and implement a strategic plan for sustainable revenue growth. Wendy is an HR specialist, with several years’ experience in Human Resources.
Customer Service, Going Beyond the Ba...
Date and Time
Thursday Aug 17, 2017
6:00 PM - 8:00 PM EDT
Thursday August 17, 2017 6-8 p.m.
Location
Daytona State College 1200 W. International Speedway Blvd UCF Bldg. 150, Room 100 Daytona Beach, FL 32114
Fees/Admission
Free, registration required.
Contact Information
Bobbi Stanton
SCORE of Volusia/Flagler Counties
386-255-6889
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